Return/Refund Policy
At Famore, we value your satisfaction with our products and aim to provide you with the best possible service. Our refund and return policy may vary depending on the situation, so please read the following guidelines carefully:
Returns
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Online Purchases: Any product purchased online can be returned within 30 days from the date of purchase, for any reason other than user misuse.
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Holiday Season: During the holiday season, we extend our return window from November to mid-January to accommodate gift purchases.
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Defective Products: If you receive a product that is defective due to no fault of your own, Famore will either replace or repair the product, depending on how long the item has been in your possession.​​
Refunds
Refunds will be issued once the returned item has been received and proof of shipping is provided. The timeframe for receiving your refund may vary based on the payment method used:
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Credit/Debit Card: Refunds to credit or debit cards may take 6-10 business days to process and appear on your statement.
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Store Credit: If you prefer, you can request a refund in the form of store credit.
Refunds will generally be issued to the original payment method unless you specifically request store credit.
Initiate a Return
If you need to return an item, please follow these steps:
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Contact Us: Reach out to us with your order number and provide details about the product you would like to return. Send us an email to admin@famcut.com include images if it helps explain the issue.
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Instructions: We will respond promptly with detailed instructions on how to return the items from your order.
Please note that it is essential to follow our return instructions to ensure a smooth and efficient return process. If you have any questions or require further assistance regarding our refund and return policy, please do not hesitate to contact us. We are here to help and ensure your satisfaction with Famore products.
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